Hi, I'm Chaitanya Aggarwal, a curious problem solver, data storyteller, and product tinkerer. I’m someone who believes that a good dashboard can change a business, a single line of SQL can unlock a trend, and well-crafted product feedback can build something people truly love
Outside of crunching data and debugging user journeys, you'll probably find me sketching ideas for sustainable tech, building smart spreadsheets for fun (yes, really), or pondering how small decisions ripple into big impacts. I blend business sense with technical insight, and I thrive at the intersection of users, data, and design
Product Manager at Savax Credit Solutions (August 2020 - July 2023)
At Savax, I didn’t just ship features, I shaped a fintech platform from the ground up for 20+ partners. I listened, analyzed, tested, and built with empathy. From A/B tests to stakeholder roadmaps, I balanced user delight with business outcomes. Bonus: We hit 80% satisfaction and handled over $250K in monthly transactions. My secret sauce? A blend of curiosity, structured thinking, and a whole lot of post-it notes
Product Owner / Business Analyst – PKA Constructions (May 2016 - July 2020)
This is where it all began. I spotted inefficiencies on the construction floor and transformed them into code, building a workforce management app that cut idle time and doubled project efficiency. I wore many hats: data analyst, stakeholder whisperer, and dashboard ninja. My takeaways? Real impact comes from connecting the dots between people, processes, and performance
Student Technical Support Assistant (Part-time) at George Washington University (Jan 2024 to May 2025)
Ever been the calm in someone else's tech storm? That’s me. I’ve resolved over 200+ walk-in support cases for students, staff, and professors—everything from broken projectors to print queues gone rogue. Beyond just fixing issues, I dive into ITSM logs to find patterns, squash recurring bugs, and suggest smarter support workflows. Think of it as tech support with a data-driven twist
Internships
• Northern Railway General Stores Depot, New Delhi (2022):
Managed Scrap Disposal and Contract and purchase operations.
• Northern Railways Coach Care Centre, New Delhi (2022):
Gained hands-on experience in engineering processes and maintenance during internship at Northern Railways, focusing on system optimization and operational efficiency.
• Indraprastha Power Generation Plant, New Delhi (2015):
Gained practical experience in turbine operations, heat transfer principles, and wastewater management procedures.